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Norway is a global powerhouse in the fishing industry, and this is the story of one legendary Norwegian who helped elevate FURUNO’s marine technology to the world stage.

Norway is a global powerhouse in the fishing industry, and this is the story of one legendary Norwegian who helped elevate FURUNO’s marine technology to the world stage.
Roger Sætre is a name that carries immense weight among the skippers and owners of large fishing vessels, not just in Norway, but across the entire region. His reputation for expertise is so strong that even competitors have been known to seek his advice and business, even while he remains a dedicated member of the FURUNO team.
How did Sætre earn such unconditional trust? The answer lies in a story that defines his legendary status. Through a series of interviews, we set out to discover the man behind the legend.

Shaping a New Era for FURUNO through Dedication and Expertise

Sætre grew up in a coastal community near Ålesund, Norway, surrounded by the fishing traditions of the North Sea. As a student, he developed a deep fascination with wireless communication, which led him to study electronics in the Royal Norwegian Air Force. After completing his military service, he joined a local marine equipment dealer, where he quickly earned the trust of skippers with his unwavering commitment to solving their problems. His reputation grew so quickly that the president of Furuno Norway’s predecessor made several attempts to recruit him.

During the approximately four years he spent
in the Royal Norwegian Air Force starting at the age of 18,
he learned about aircraft electronic equipment such as wireless technology.

At the time, Sætre saw room for improvement in the reliability and support offered by other manufacturers, and he was increasingly drawn to the potential of FURUNO’s technology. He believed that FURUNO products were better designed from a fisherman’s perspective, and he officially joined Furuno Norway in 1982, shortly after its founding.
He approached every task with a total commitment to the customer, often pushing for improvements in both service and product design. Working long hours and often continuing his research late into the night, he meticulously documented performance data in the field to help develop better tools for the fishermen. Sætre reflects on those early years in his own words:

FURUNO has a sense of freedom that allows you to work on what you want to work on.
It is a workplace where you can actualize what you want to do.
Researching sonar and fish finders, boarding fishing vessels and
learning how to operate electronic equipment by observing,
and getting ideas in discussion with customers was a very valuable experience.

Even after surpassing 80 years of age,
Sætre still spends his days studying and researching
in front of equipment in his own home.

One story in particular illustrates the level of mastery Sætre achieved through his years of dedication. On one occasion, a Norwegian vessel equipped with a scanning sonar suffered a display failure that was severe enough to normally require flying in experts from the head office in Japan. But the vessel couldn't wait.
Sætre boarded the ship and worked through the night, pinpointing the cause as interference from sea-bottom reflections. By fine-tuning the system’s menu settings, he was able to resolve the issue entirely. This breakthrough was only possible because Sætre spent nearly every day on the water, testing and understanding the equipment’s nuances. Whenever sonar issues arose across Europe, Sætre shared his findings with colleagues across FURUNO’s global network, helping to resolve countless technical challenges. This not only earned him the respect of technicians worldwide but also played a pivotal role in establishing FURUNO's world-class reputation in sonar technology.

Bridging the Gap: Bringing the Voice of the Field to FURUNO

At one point, a competitor launched a "spherical sonar" that promised total 360-degree visibility, claiming to eliminate all blind spots. It was a major challenge for the industry.
In response, FURUNO Director Ishihara (then CTO) led an R&D team to develop a sonar that could provide even greater detection range. Leveraging high-precision ultrasound and signal processing technologies originally developed for medical diagnostics, they created the FSV-24. This 360-degree scanning sonar offered a detection range of 6,000 meters—1.5 times the industry standard at the time.

The photograph (to the right) was taken in early 2000 during
the verification experiment for the low-frequency
sonar FSV-24 aboard a ship (ZETA).
The skipper proclaimed,
"Sætre was aboard the ship more than the ZETA crew!"
(From left to right: the ZETA Skipper, Asaumi
(current DX Promotion Department Deputy Chief),
Ishihara, and Sætre)

A key challenge in long-range detection was noise elimination, but the team solved this using signal processing technology with auto-filters, which is still a cornerstone of our technology today. The FSV-24 surpassed the competition and became a global hit. Most of the developers involved agree that Sætre played a crucial behind-the-scenes role in this success by connecting the R&D team directly to the skippers’ needs. To accelerate development, FURUNO took the unusual step of sending several engineers from HQ in Japan to Norway.
Sætre was obsessed with making the interface intuitive. He held his ground, refusing to compromise on the echo display. Even as the final design was being set, Sætre requested a complete overhaul of the screen layout, insisting, "This interface will be too difficult for skippers to use in the field."
Ishihara initially resisted, noting, "This will delay the launch by two full months. Given the urgency of the market, are you sure about this?" Sætre’s confidence never wavered: "It must be changed." His conviction came from his deep bond with the skippers and his countless hours spent on their vessels.
Managing Executive Officer and CMO Waimatsu later praised him, saying, "No one at FURUNO has spent more time on customer vessels than Sætre."
Because of Sætre’s insistence on user-centric design, skippers today remain fiercely loyal to FURUNO, knowing the equipment was built specifically for their needs.

The photograph (to the left) was taken in January 2002 aboard
the ZETA during the verification experiment
for the color scanning sonar FSV-30.
The technology achieved here is still in use today.
(From left to right: the ZETA skipper, Sætre,
and Nishimori (currently a Fellow))

Ishihara appraises Sætre as follows. "He is not swayed by customer opinion alone. He has his own ideas on what should be done based on digesting all sorts of information, and he communicates that logically and clearly. This is something you cannot do unless you have a better understanding of both the customer and the technology." This must be one reason why Sætre has earned absolute trust from all sorts of technicians.

The photograph (to the right) was taken in June 2002 during a meeting in a Furuno Norway office.
Okunishi (currently Head Researcher), who is a long-time acquaintance of Sætre, requested help from him during the development of 3D sonar in 2016 as well.
"We employed many of Sætre's ideas that were based on the customer perspective, including areas like the operation menu and image display.
He contributed greatly to the widespread use of our sonar technology, including playing a key role in the creation of the F3D-S sonar visualizer that captures fish schools in three dimensions," said Okunishi in gratitude. (From left to right: Okunishi, Sætre, and Herman, Sætre's dog at the time)
During the 2016 Furuno Global Fishing Meeting, Sætre was invited to the Headquarters
in recognition of his achievements at FURUNO (Sætre is in the center of the front row in the photo, fifth from the right)

A Message to the Next Generation

Always be trustworthy with customers. Customers will not be swayed simply by pointing out the shortcomings of competitors and praising the advantages of our company. When I was a new employee providing service on customer ships, I heard salespeople from the competition come and speak in such a way to customers several times. But that just made them have a negative response instead. You have to respect the products that customers have chosen. I firmly recognized the advantages of the competition and often mentioned it to customers.
I believe that is why customers trusted me. I do not want to betray that trust, and I do not want FURUNO employees to betray it either. I believe that this is what ultimately earns the trust of customers. This is my message to you.

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